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Privacy Policy

Effective Date: May 1, 2025

1. Introduction
At Craft Pilates ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect
Personal Information: We may collect personal details such as your name, email address, phone number, billing information, and any other information you provide when booking classes, signing up for newsletters, or contacting us.

Usage Data: We automatically collect information about your interaction with our website, including IP address, browser type, pages visited, and time spent on the site.

Cookies: Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the site.

3. How We Use Your Information
We use the collected information to:
  • Provide and manage our services, including class bookings and customer support.
  • Process transactions and send related communications.
  • Send promotional materials and updates, if you have opted in.
  • Improve our website and services through analysis of user behavior.

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

Service Providers: Third-party vendors who assist in operating our website and services, such as Arketa for class bookings.

Legal Requirements: If required by law or to protect our rights and safety.

5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@craftpilates.com.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Craft Pilates
358 7th Ave, Brooklyn, NY 11215
hello@craftpilates.com
718-576-3932


Terms and Conditions

Effective Date: May 1, 2025

1. Acceptance of Terms
By accessing and using the Craft Pilates website (www.craftpilates.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.​

2. Website Use
Our website is intended for informational purposes and to facilitate class bookings through our third-party provider, Arketa. You agree to use the site lawfully and not to engage in any activities that may harm the site or its users.​

3. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Craft Pilates or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is prohibited.​

4. Third-Party Services
We use Arketa to manage class bookings and payments. While we trust our partners, we are not responsible for the content, policies, or practices of third-party services. We encourage you to review Arketa's terms and privacy policy before making bookings.​

5. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities under your account. Please ensure that your information is accurate and up-to-date.​

6. Limitation of Liability
Craft Pilates is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website. We do not guarantee that the website will be error-free or uninterrupted.​

7. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised terms.​

8. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles.

9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:

Craft Pilates
358 7th Ave, Brooklyn, NY 11215
hello@craftpilates.com
718-576-3932